
Contact Us
Talk to Us — The First Step to Your Royale Experience
Frequently Asked Questions
How Long Does Delivery Take Once I Have Placed My Order?⌄
Most orders are delivered within 2-4 weeks, as each piece is handcrafted to order. We will confirm an estimated delivery window as soon as your order is placed.
Can I Choose My Delivery Date And Time?⌄
Yes — once your order is ready to ship, our delivery team will contact you to arrange a date and time slot that works for you.
Can I Place My Order Over The Phone?⌄
Absolutely. Call us on +44 7700 900123 and a member of our team will help you place your order and answer any questions.
Where Are Your Products Manufactured?⌄
Every Royale Relax piece is handcrafted in Yorkshire, UK, using carefully selected, sustainable materials.
What Colours Are The Beds Available In?⌄
Our beds are available in a wide range of fabric colours and finishes. Visit the Fabric Sample page or get in touch for the full colour range.
Do You Offer Free Delivery?⌄
We offer free standard delivery across mainland UK on all orders. Additional charges may apply for remote areas.
Which Payment Methods Are Accepted In The Online Shop?⌄
We accept all major debit and credit cards, as well as secure online payment methods at checkout.
How Long Will Delivery Take?⌄
Delivery timelines vary by product but typically range from 2-4 weeks. We will keep you updated throughout the process.